Refund and Returns Policy for ChopFineUnie

Effective Date: February 27, 2025
Address: 4277 Indiana Avenue, Barbers Point, Hawaii, United States

At ChopFineUnie, we stand behind the quality of our premium kitchenware and home essentials. If you are not completely satisfied with your purchase, our return and refund policy ensures a smooth process.

1. Conditions for Returns

We accept returns if:

  • The item is unused, in its original condition and packaging.
  • The return is requested within 30 days of delivery.
  • The customer provides a valid proof of purchase.

2. Items Not Eligible for Return

  • Used or damaged items that are not due to a manufacturer defect.
  • Clearance or final sale products.
  • Any product that has been altered, customized, or engraved.

3. How Refunds Are Processed

  • Once the returned item is received and inspected, we will process the refund within 5-7 business days.
  • Refunds will be issued to the original payment method.
  • Shipping costs are non-refundable unless the return is due to an error on our part.

4. Exchanges & Replacements

  • If your item arrives damaged or defective, we will replace it free of charge.
  • Exchanges must be requested within 7 days of receiving the product.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our mistake.
  • We recommend using insured and trackable shipping services to avoid lost packages.

For returns, refunds, or any concerns, please contact us at info@chopfineunie.com or call 808-682-8718.

If you have any questions or need assistance with a return, exchange, or refund, please don’t hesitate to contact our customer service team: