Sales Policy for Chopfineunie

Effective Date: November 19, 2024

Welcome to Chopfineunie, your trusted destination for high-quality home goods designed to enhance the comfort and functionality of your living space. Our sales policy is designed to provide clarity and transparency for our valued customers, ensuring a seamless shopping experience. Please review the following sales terms and conditions.

1. Introduction

Chopfineunie, located at 4277 Indiana Avenue, Barbers Point, Hawaii, United States, is committed to delivering top-quality products to enhance your home. We offer a wide range of household goods designed to cater to your every need. Our sales policy governs the purchase process, including product orders, shipping, and returns. By shopping with us, you agree to adhere to the terms outlined in this policy.

2. Order Placement & Acceptance

To place an order, simply browse our website and add desired items to your cart. Once you have finalized your selection, proceed to the checkout to complete your purchase. We accept various payment methods, including credit cards, debit cards, and other secure online payment systems.

After your order is submitted, you will receive an order confirmation email. Please note that while we aim to process all orders promptly, order acceptance is contingent upon product availability and payment verification. If any issue arises regarding your order, we will notify you via email or phone.

3. Product Availability & Pricing

Product availability is subject to change. We make every effort to ensure that product details, including prices, are accurate and up-to-date on our website. However, we reserve the right to correct any pricing errors or discrepancies. In the case of a pricing issue, you will be contacted and given the option to either accept the revised price or cancel your order.

All prices listed on the Chopfineunie website are in U.S. dollars and exclude taxes, shipping fees, and other charges unless otherwise specified.

4. Shipping & Delivery

We aim to provide prompt and reliable shipping to all our customers. After order processing, your products will be shipped to the address provided during checkout. The shipping costs will be calculated based on your delivery location and the size of your order. For specific shipping rates, please refer to our Shipping Information page.

  • Shipping Times: Delivery times vary depending on your location. For U.S. orders, please allow 5-7 business days for standard shipping. International orders may take longer depending on customs and location.
  • Shipping Charges: Standard shipping charges apply based on the weight and dimensions of the items ordered.

Once your order is shipped, you will receive a tracking number to monitor your shipment. If you have any concerns about the delivery, please don’t hesitate to contact our customer service team.

5. Returns & Exchanges

We want you to be satisfied with your purchase from Chopfineunie. If you are not completely happy with your order, you may return or exchange items under the following conditions:

  • Eligibility for Return: Items must be unused, in original packaging, and in the same condition as when received.
  • Return Period: Returns must be initiated within 30 days of receiving the product.
  • Non-returnable Items: Certain products, such as personalized or customized items, may not be eligible for return. Please check the product page for return details.
  • Return Process: To initiate a return or exchange, contact us at info@chopfineunie.com for instructions. We will provide you with a return authorization number (RMA) to process your return.

Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item. Once the returned item is received and inspected, we will process a refund or exchange accordingly.

6. Refunds

Refunds are issued to the original payment method used for the purchase. Please note that it may take 7-10 business days for the refund to appear in your account after processing.

7. Customer Support

At Chopfineunie, we prioritize customer satisfaction and are here to assist you with any questions or concerns. If you require assistance with placing an order, checking your order status, or handling returns, please contact our customer support team at: