Terms and Conditions for Chopfineunie
Effective Date: November 19, 2024
Welcome to Chopfineunie! These Terms and Conditions govern your use of our website (https://chopfineunie.com) and the purchase of products from us. By accessing our website and making purchases, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.
1. Acceptance of Terms
By accessing and using this website, placing orders, and engaging with any services provided by Chopfineunie, you agree to be legally bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use the website.
Chopfineunie reserves the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page with a revised date. Your continued use of the website after such changes signifies your acceptance of the new terms. Please review this page periodically to stay informed.
2. Website Use
License to Access:
- Chopfineunie grants you a limited, non-exclusive, non-transferable license to access and make personal, non-commercial use of this website. This license does not include any resale or commercial use of the website or its contents.
User Account:
- To make a purchase or track your orders, you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities under your account.
- You must notify Chopfineunie immediately of any unauthorized use of your account.
Prohibited Uses:
- You may not use the website for any unlawful purpose or in any way that could harm, disable, or overburden the website. Any misuse of the website or illegal activities will result in immediate suspension or termination of your account.
3. Products and Pricing
Product Availability:
- Chopfineunie makes every effort to keep product information up to date and accurate. However, we cannot guarantee that all items listed will be in stock at the time of your order. If an item is out of stock after your order has been placed, you will be notified via email, and a full refund will be issued if applicable.
Product Descriptions:
- We strive to provide accurate descriptions of our products, including their features, dimensions, and materials. However, we do not guarantee that all descriptions are error-free or complete. Product colors may vary depending on your monitor settings, and we cannot guarantee that the display of colors on your device will exactly match the actual product.
Pricing and Taxes:
- All prices listed on the website are in United States Dollars (USD) and are subject to change without notice. Taxes are included in the price for U.S. customers; however, international customers may be subject to additional import duties, taxes, or fees, which are the responsibility of the buyer.
- Shipping costs are calculated based on your shipping address and the shipping method selected during checkout.
4. Ordering and Payment
Order Process:
- When you place an order on the website, you are making an offer to purchase the items in your cart. Your order will not be considered complete until you receive an order confirmation email, and payment has been successfully processed.
- If an item is unavailable or there are issues with your payment, we will notify you promptly and cancel or modify your order.
Payment Methods:
- We accept several forms of payment, including but not limited to: credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. All payment transactions are processed through secure payment gateways to ensure your information is protected.
Order Confirmation:
- After placing your order, you will receive an email confirming the details of your purchase, including your order number and shipping information. It is important to verify that all the information in your confirmation email is accurate.
5. Shipping and Delivery
Shipping Methods:
- We offer a variety of shipping options, including standard, expedited, and express shipping services, based on your location and preference. The available options will be displayed at checkout.
Shipping Costs:
- Shipping fees are calculated based on the shipping address and selected method. Free standard shipping is available for orders over $100 within the United States.
Delivery Times:
- Delivery times vary depending on your location and shipping method. Once your order is dispatched, you will receive a tracking number to monitor your shipment. While we aim for timely delivery, Chopfineunie is not responsible for delays caused by factors beyond our control, such as weather conditions, customs processing, or postal strikes.
International Shipping:
- We offer international shipping to select countries. Customs duties, taxes, and import fees may apply, and are the responsibility of the customer. Please check with your local customs office for more information about potential charges.
6. Returns, Exchanges, and Refunds
Returns:
- We want you to be fully satisfied with your purchase. If you are not satisfied with your item, you may return it within 30 days of receipt. Items must be returned unused, in their original condition, and in the original packaging. Personalised or custom-made items cannot be returned unless they are defective.
Exchanges:
- If you would like to exchange an item for a different size or style, please initiate a return and place a new order for the desired item.
Refunds:
- Refunds are issued to the original payment method once the returned item is inspected and approved. Please note that it may take up to 10 business days for the refund to be processed, depending on your payment provider.
- You are responsible for return shipping fees unless the item was defective or an error was made by Chopfineunie.
7. Privacy and Security
Personal Information:
- Chopfineunie respects your privacy and is committed to protecting your personal data. We collect only the necessary information required to process orders, including your name, address, email, and payment information.
- We do not sell or share your personal information with third parties unless required by law or to fulfill your order (e.g., payment processors, shipping companies).
Data Security:
- Our website uses industry-standard encryption (SSL technology) to secure your personal and payment information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Intellectual Property
Content Ownership:
- All content on the Chopfineunie website, including text, images, logos, and product designs, is the property of Chopfineunie and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the website without express written permission.
Trademarks:
- The name “Chopfineunie” and other related trademarks, logos, and service marks are the property of Chopfineunie. Unauthorized use of these trademarks is prohibited.
9. Limitation of Liability
- No Liability for Damages:
- In no event shall Chopfineunie be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products, even if we have been advised of the possibility of such damages.
- Our total liability for any claims or losses is limited to the amount you paid for the specific product or service in question.
10. Governing Law and Dispute Resolution
Governing Law:
- These Terms and Conditions are governed by and construed in accordance with the laws of the state of Hawaii, United States. By using our website, you agree to submit to the exclusive jurisdiction of the courts located in Hawaii for any disputes arising from these terms.
Dispute Resolution:
- Any disputes related to these terms shall first be addressed through informal negotiation. If the dispute cannot be resolved through negotiation, it will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
11. Contact Information
If you have any questions regarding these Terms and Conditions or our products, please feel free to contact us:
- Email: info@chopfineunie.com
- Phone: +1 808-682-8718 (Available Monday to Friday, 9 AM to 5 PM HST)
- Website: https://chopfineunie.com